Privacy Policy
Last updated: May 2026
1. Who we are
Independent Waste Services Ltd ("we", "us", "our") is a waste management company registered in the United Kingdom. Our registered address is 30 Aintree Road, SO40 2TL. You can contact us at info@independentwasteservices.com.
2. What data we collect
When you use our website or contact us, we may collect:
- Your name, email address, phone number and company name when you submit an enquiry or quote request
- Technical data including your IP address, browser type and pages visited (via Google Analytics)
- Cookie data to remember your preferences
3. How we use your data
We use your data to:
- Respond to your enquiries and provide quotes
- Improve our website and user experience
- Comply with legal obligations
We do not sell your data to third parties.
4. Google Analytics
With your consent, we use Google Analytics to understand how visitors use our site. This service uses cookies and may transfer data to Google's servers in the United States. You can opt out at any time by declining cookies or visiting tools.google.com/dlpage/gaoptout.
5. Cookies
We use the following cookies:
- Analytics cookies (Google Analytics) — only set with your consent, used to analyse site traffic
- Session cookies — essential for the website to function correctly
You can accept or decline non-essential cookies using the banner shown on your first visit.
6. Data retention
Enquiry and quote form submissions are retained for 12 months then deleted. Analytics data is retained for 26 months as per Google's standard retention policy.
7. Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to processing of your data
- Withdraw consent at any time
To exercise any of these rights contact us at info@independentwasteservices.com.
8. Data security
We take reasonable technical and organisational measures to protect your data against unauthorised access, loss or disclosure.
9. Third party links
Our website may contain links to third party websites. We are not responsible for their privacy practices.
10. Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.
11. Contact
For any privacy related questions contact us at info@independentwasteservices.com or write to us at 30 Aintree Road, SO40 2TL.